Privacy Policy

At Waikin Europe Christmas Market, organized by Waikin Events, we are committed to protecting the privacy and security of our visitors’ and customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase tickets for our event.

By using our website or purchasing tickets, you consent to the practices described in this policy.

Information We Collect

When you visit our website or make a ticket purchase, we may collect the following information:

  • Personal identification information — such as your name, email address, and phone number, provided voluntarily during checkout or when subscribing to updates.

  • Payment and billing information — necessary to process your ticket purchase, handled securely through trusted third-party payment processors. We do not store your full payment card details.

  • Browsing information — including your IP address, browser type, device information, and website usage data, collected automatically through cookies and similar technologies.

Use of Information

We use the collected information for the following purposes:

  • To process and confirm your ticket purchase for the Christmas Market.

  • To communicate with you regarding your order, provide customer support, or share event-related updates.

  • To send marketing communications, newsletters, or promotional content about this and future events organized by Waikin Events (only if you have opted in).

  • To improve our website experience, ticketing process, and event services.

  • To detect and prevent fraudulent activity or unauthorized transactions.

Marketing and Data Retention

For marketing purposes, we may store your contact information to inform you about future events or promotions by Waikin Events and Waikin Europe.
However, we do not share, sell, or rent your personal data to any third parties for marketing or other purposes.

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Information Sharing

We respect your privacy and only share your information in limited circumstances:

  • Trusted service providers: We may share your data with third-party vendors who assist with secure payment processing, website hosting, or email delivery. These providers are contractually required to keep your data safe and confidential.

  • Legal requirements: We may disclose your information if required to do so by law, regulation, or valid court order.

We do not share attendee information with sponsors, advertisers, or external marketing companies.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we follow industry best practices, please note that no online system can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze visitor traffic, and remember preferences. You can disable cookies through your browser settings if you prefer, but this may limit certain features or functionality of the website.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: